谁能申请

• 家庭年收入不超过上限（2026 年）：1人 $95,000、2人 $108,600、3人 $122,150、4人 $135,700、5人 $146,600、6人 $157,450
• 不一定要是公民：家里至少一人是公民或有合格身份（如绿卡、难民、庇护）即可
• 混合身份家庭也能申请，房租会按有合格身份的人数比例计算
• 住在或在纽约市工作的人优先
• 老人公屋：单人申请须 62 岁以上；多人家庭的户主和所有成员都须 62 岁以上

怎么申请（一步一步来）

1. 第1步先准备好基本资料：全家每个人的姓名、出生日期、社安号码（有的话）、全家一年大概收入、现在的地址和电话。申请时不用交任何文件。
2. 第2步会上网的：用手机或电脑打开 selfserve.nycha.info（ApplyNYCHA，公屋网上申请），点建立账户（register），记好用户名和密码。
3. 第3步登录后填写公屋申请（public housing application）：家里有几口人、收入多少、想住哪个区（borough）、为什么要申请（例如住得太挤、无家可归）。
4. 第4步不会上网的：打 NYCHA 客服中心 718-707-7771（周一至五 8am–5pm），请他们寄纸本申请表给你；或者预约到 NYCHA 接待中心（Walk-in Center），用那里的电脑机器申请。
5. 第5步也可以打 311，说 “Public Housing”，再说 “Chinese, please” 要中文翻译。
6. 第6步交了申请后，30 天内会收到一封确认信，上面有你的个案号码（case number）。没收到信，就打 718-707-7771 问。
7. 第7步把确认信和个案号码收好，拍照存在手机里。以后查进度、改资料都要用到。
8. 第8步搬家、换电话、收入变了、家里多了或少了人，都要上 selfserve.nycha.info 更新。
9. 第9步每 24 个月要上网点 “Update/Renew My Case” 续一次，不续会被移出名单；续了不会改变你原来的排队日期。留了电话或电邮的，NYCHA 会发提醒。

需要准备的材料

• 面谈时需要：全家人的身份证件和出生证明
• 社安卡或身份证明文件
• 收入证明（工资单、W-2、社安金或退休金信函）
• 目前住址证明

申请之后会怎样

• 多久：名单很长，NYCHA 说无法估计什么时候轮到你。排序看你的优先类别（priority code）、你选的区有没有合适大小的空房、以及你最早申请的日期。
• 查进度：登录 selfserve.nycha.info 就能看到申请状态。
• 资格面谈（eligibility interview）：轮到你时，NYCHA 资格部门会打电话约你电话面谈，有会说双语的工作人员。之后要交全家的原件和复印件：身份证明、出生证明、社安卡、移民身份证明、过去 12 个月的收入和存款记录、最近 6 个月的租金收据、租约、煤气或电费单等。
• 有空房时：NYCHA 会联系你过去 3 年的房东，并为家里 16 岁以上的人做犯罪背景调查。都通过后，大多数人会得到 1 个单位的配房（需要无障碍单位或紧急优先的有 2 个）。房租约为家庭收入的 30%（扣除可扣项目后）。
• 被判不合资格：你会收到写明原因的信。可以在信上日期 90 天内要求非正式听证（informal hearing），也可以到客服中心讨论。如果想以后再申请，要重新交一份新申请。

电话与网址

• ApplyNYCHA 网上申请selfserve.nycha.info
• NYCHA 客服中心（周一至五 8am–5pm）电话 718-707-7771
• 或拨 311，说 Public Housing电话 311

Who can apply

• Household income under the 2026 limits: 1 person $95,000, 2 $108,600, 3 $122,150, 4 $135,700, 5 $146,600, 6 $157,450
• You don't have to be a citizen: at least one household member needs to be a citizen or have eligible status (green card, refugee, asylee)
• Mixed-status families can apply; rent is prorated by the number of eligible members
• People who live or work in NYC get priority
• Senior buildings: a single applicant must be 62+; in larger households the head and every member must be 62+

How to apply, step by step

1. Step 1Get your basic information ready: each household member's name, date of birth and Social Security number (if any), your household's yearly income, and your current address and phone. No documents are needed to apply.
2. Step 2If you can go online: on a phone or computer open selfserve.nycha.info (ApplyNYCHA), click register to create an account, and write down your username and password.
3. Step 3After logging in, fill out the public housing application: how many people, how much income, which borough you prefer, and why you are applying (for example, overcrowding or homelessness).
4. Step 4If you can't go online: call the NYCHA Customer Contact Center at 718-707-7771 (Mon–Fri 8am–5pm) and ask them to mail you a paper application, or book an appointment at a NYCHA Walk-in Center and apply on a kiosk there.
5. Step 5You can also call 311, say "Public Housing", then say "Chinese, please" for a Chinese interpreter.
6. Step 6Within 30 days you should get a confirmation letter with your case number. If you don't, call 718-707-7771.
7. Step 7Keep the letter and case number safe and take a photo of them. You'll need them to check status or change your information.
8. Step 8If you move, change phone numbers, your income changes, or someone joins or leaves your household, update it on selfserve.nycha.info.
9. Step 9Every 24 months, log in and click "Update/Renew My Case", or you'll be dropped from the list. Renewing keeps your original filing date. NYCHA sends reminders if you gave a phone number or email.

Documents to prepare

• At the interview: ID and birth certificates for everyone
• Social Security cards or immigration documents
• Proof of income (pay stubs, W-2, benefit letters)
• Proof of current address

After you apply

• How long: the list is very long and NYCHA says it can't estimate when you'll be called. Order depends on your priority code, whether a right-size apartment is free in the borough you chose, and your original filing date.
• Check status: log in to selfserve.nycha.info to see your application status.
• Eligibility interview: when your turn comes, NYCHA's Eligibility Unit calls to schedule an interview by phone; bilingual staff are available. You'll then provide originals and copies for everyone: ID, birth certificates, Social Security cards, immigration status papers, 12 months of income and asset records, 6 months of rent receipts, your lease, and a recent gas or electric bill.
• When an apartment opens: NYCHA contacts your landlords from the past 3 years and runs a criminal background check on household members 16 and older. If everyone passes, most applicants get one apartment offer (two for accessible-unit or emergency priority). Rent is about 30% of household income after deductions.
• If found ineligible: you get a letter explaining why. You can ask for an informal hearing within 90 days of the letter, or go to the Customer Contact Center to discuss it. To be considered again later, you must file a new application.

Phone & websites

• ApplyNYCHA onlineselfserve.nycha.info
• NYCHA Customer Contact Center (Mon–Fri 8am–5pm)Phone 718-707-7771
• Or call 311 and say "Public Housing"Phone 311