谁能申请

• 现金补助：收入和资产很低；纽约州的 Safety Net 计划对移民较宽，据法律援助机构介绍包括庇护申请中、TPS、DACA 等身份（以 HRA 确认为准）
• SSI：65 岁以上、失明或残障，收入和资产很低
• SSI 移民规定较严：难民和庇护者最多 7 年；绿卡持有人一般需要工作满 40 季或符合其他例外

怎么申请（一步一步来）

1. 第1步现金补助：网上申请。打开 ACCESS HRA（a069-access.nyc.gov/accesshra）或手机 App，选中文，申请现金补助（Cash Assistance）。同一份申请也会帮你看能不能领白卡和粮食券。
2. 第2步也可以当面去：到 HRA 的求职中心（Job Center，也叫 Benefits Access Center）申请。
3. 第3步提交后打电话做面谈：打 929-273-1872，周一到周五 8:30am–5pm。接通后说 “Chinese, please” 要中文翻译。
4. 第4步用 App 上传文件：HRA 有一张文件清单（W-119D，有多种语言），会告诉你要交哪些。交复印件，不要交原件。
5. 第5步急需用钱（例如快断电、要被赶出去）：网上申请时说明是紧急情况，可能要当天面谈。
6. 第6步SSI：打电话约时间。打社安局 1-800-772-1213（周一至五 8am–7pm），说 “Chinese, please”，要求免费中文翻译，约电话申请或到办公室申请。
7. 第7步SSI 要带原件：社安号、年龄证明、绿卡或其他移民文件、收入和银行存款证明、租约或房租收据；因残障申请的，还要医生名字、电话和用药资料。社安局不收复印件，看完会还给你。
8. 第8步先打电话，别等文件齐：社安局可能把你第一次联系的日期当成申请日。缺文件他们会给你时间补，也会帮你找文件。

申请之后会怎样

• 现金补助多久有结果：一般要 30 到 45 天，紧急情况可能更快。
• 怎么查进度：登录 ACCESS HRA 首页查看，或打 718-557-1399，或打电话、亲自去求职中心问。
• 现金补助批准后：会寄 EBT 卡给你。没收到可以去中心领临时卡。要按 ACCESS HRA 上显示的日期续期（recertification，定期重新确认资格）。
• SSI：社安局会寄信告诉你结果。
• 被拒绝怎么办：现金补助可以随时重新申请；不同意可以在通知日期起 60 天内打 1-800-342-3334 申请公平听证（fair hearing）。SSI 不同意一般要在 60 天内向社安局提出上诉（appeal）。

电话与网址

• ACCESS HRAa069-access.nyc.gov/accesshra有中文服务
• 社安局（可要求中文翻译）电话 1-800-772-1213

Who can apply

• Cash Assistance: very low income and assets; NY's Safety Net Assistance is broader for immigrants, reportedly including pending asylum, TPS, DACA and others (confirm with HRA)
• SSI: 65+, blind or disabled with very low income and assets
• SSI immigrant rules are strict: refugees and asylees up to 7 years; green card holders usually need 40 work quarters or another exception

How to apply, step by step

1. Step 1Cash Assistance: apply online. Open ACCESS HRA (a069-access.nyc.gov/accesshra) or the app, choose Chinese, and apply for Cash Assistance. The same application also checks you for Medicaid and SNAP.
2. Step 2Or go in person to an HRA Job Center (also called a Benefits Access Center).
3. Step 3After you submit, call for your interview: 929-273-1872, Mon–Fri 8:30am–5pm. Say "Chinese, please" for an interpreter.
4. Step 4Upload documents in the app: HRA's list (W-119D, in several languages) shows what you may need. Send copies, not originals.
5. Step 5Need money urgently (for example a shut-off or eviction)? Say it's an emergency when you apply; you may have a same-day interview.
6. Step 6SSI: call for an appointment. Call Social Security at 1-800-772-1213 (Mon–Fri 8am–7pm), say "Chinese, please", ask for a free interpreter, and book a phone or office appointment.
7. Step 7SSI needs originals: Social Security number, proof of age, green card or other immigration papers, income and bank records, lease or rent receipts; for disability, doctors' names, phone numbers and medicines. Social Security doesn't take photocopies and gives originals back.
8. Step 8Call first; don't wait for every paper: Social Security may use the date you first contact them as your filing date. They give you time to bring missing papers and will help you get them.

After you apply

• Cash Assistance timing: usually 30 to 45 days; emergencies can be faster.
• Check status: see your case on the ACCESS HRA home page, call 718-557-1399, or call or visit a Job Center.
• After Cash Assistance approval: an EBT card is mailed. If it doesn't come, get a temporary card at a center. Recertify (renew eligibility) by the date shown in ACCESS HRA.
• SSI: Social Security sends the decision by mail.
• If denied: for Cash Assistance you can reapply any time, or ask for a fair hearing within 60 days of the notice date at 1-800-342-3334. For SSI you generally have 60 days to appeal to Social Security.

Phone & websites

• ACCESS HRAa069-access.nyc.gov/accesshraChinese available
• Social Security (interpreters available)Phone 1-800-772-1213